At Lilac Moda, we're proud to serve customers across the United States and internationally with reliable and efficient shipping. Please read below for everything you need to know about how we ship your favorite fashion finds.

1. General Shipping Information

We currently ship throughout the United States and to select international destinations.

Estimated Delivery Time:

• United States: 6–12 business days after processing.
• International: 8–14 business days after processing, depending on destination and customs processing.

Shipping Options

• Free Standard Shipping on all U.S. orders
• Standard International Shipping rates calculated at checkout based on destination

Tracking Information Tracking numbers are provided within 1–3 business days after your order is processed. You will receive your tracking details by email.

2. Processing Time

Orders are typically processed within 2–3 business days (Monday to Friday), excluding weekends and holidays. During peak seasons or promotional events, processing times may be slightly longer. We'll keep you informed of any delays.

3. Shipping Rates

• United States – Free Standard Shipping on all orders, with no minimum purchase.
• International – Shipping rates are calculated at checkout based on the destination country and package weight.

4. Estimated Delivery Times

Here's what to expect once your order is processed:

United States

• Processing Time: 2–3 business days (Monday to Friday)
• Transit Time: 4–9 business days (Monday to Friday)
• Total Delivery Time: 6–12 business days

International

• Processing Time: 2–3 business days (Monday to Friday)
• Transit Time: 8–17 business days (Monday to Friday), depending on destination
• Total Delivery Time: 9–14 business days

Order Cutoff Time: 6:00 PM (ET)

Please note: Delivery times are estimates and may be affected by carrier delays, customs processing, or extreme weather conditions.

5. Customs, Duties, and Import Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost. We are not able to predict or control these fees, as they vary by country. Please check with your local customs office for more information before placing an order.

6. Shipping Restrictions

We do not ship to PO Box addresses, military addresses (APO/FPO/DPO), or restricted areas. Some international destinations may be excluded due to carrier limitations or local import restrictions. Certain items may also be subject to additional shipping restrictions depending on regional regulations or carrier restrictions.

7. Failed Delivery or Returned Packages

In the event of failed delivery attempts, incorrect address information, or undelivered packages, orders may be returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.

8. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us immediately by email: info@lilacmoda.com. We will work with the carrier to investigate the problem and find a solution as soon as possible.

9. Shipping Policy Update

We may update our shipping policy from time to time to meet Google Shopping Ads requirements or to improve our service. The latest version will always be available on this page. (Last updated: 08/31/2026)